Reflections Accessibility Statement

Reflections is committed to facilitating the accessibility and usability of its website,, for everyone. Reflections aims to comply with all applicable standards, including the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 up to Level AA (WCAG 2.0 AA). Reflections is proud of the efforts that we have completed and that are in-progress to ensure that our website is accessible to everyone.

If you experience any difficulty in accessing any part of this website, please feel free to call us at 931.647.6370 or email us at and we will work with you to provide the information or service you seek through an alternate communication method that is accessible for you consistent with applicable law (for example, through telephone support).

Administrative Staff

Gloria Henshaw, B.B.A – Office Manager

My name is Gloria Henshaw. I have been a part of the Smiles Team since 1991. I am an avid bicyclist, and like to hike, fish, and kayak. I love the water and enjoy being on the beach, camping, and sitting by a fire is very relaxing to me on the weekend. I enjoy spending time with my family. I also love spending time with Ella, my sweet little yorkie.

Mica Pounds, R.D.A., C.D.A., C.O.A. – Treatment Coordinator

My name is Mica Pounds. I was born and raised here in Clarksville. My husband Jeff and I have two grown children, Dylan and Madison, who are both married, and a grandson named Dakota. I am an active member of Fountain of Life Church and a huge Cubs fan. I have been a member of the Reflections team since 1996.

Melissa Holt – Insurance & Treatment Coordinator

My name is Melissa Holt. I was born and raised here in Clarksville. I am happily married to my husband, Jason, and we have two wonderful children, Blake and Morgan. I love being a part of the beautiful smiles that are created here each day. We have a wonderful staff here at Reflections, and I feel blessed to be a part of this team.

Amy Joiner, R.D.A. – Community Engagement Coordinator

My name is Amy Joiner. I have been married to my husband, Rob, for over 30 years. We have three children and three grand-children. I enjoy yard work, crafting, healthy cooking, and I am a vegetarian. I am from Southern Illinois. I joined the Reflections team in June 2011.

Dana Self, R.D.A – Director of First Impressions

My name is Dana Self. I am married to my husband, Chris, and we have three beautiful children, Jordan, Haley, Reese, and the coolest dog in the world, Franky. I enjoy anything outdoors and spending time with my family. We love the Tennessee Titans and going to all of their games. We are retired from the Army after 27 years of service and happy to call Tennessee our home!

Stephanie Silcox - Treatment Coordinator

My name is Stephanie Silcox. I have been a member of the Reflections family since June 2020 and have found my forever "work" family. I have two children, Talan and Kellan. I am originally from Alabama and I am a die hard roll tide fan! When I am not at work, I spend time with my children and our dog Jax, visit with relatives in Alabama and enjoy reading or watching Netflix.

Crystal Noon - Scheduling Coordinator

My name is Crystal Noon. My husband and I have been married since April 2014. We moved to Clarksville in September 2018. We have three children and three dogs that have our attention as soon as we get home. I enjoy cooking, being outdoors, and riding the motorcycle with my husband. I am blessed to be part of the Reflections family.

Amy Tinker - Scheduling Coordinator

My name is Amy Tinker. I am a Clarksville native. My husband, John, and I have one daughter named Paige. I have three wonderful grand babies. We are avid hunters and love to be outdoors. I am happy to be part of the Reflections family.

Get In Touch

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