Dear Reflections Family,
We hope that you have had a wonderful summer and that you and your family are well and safe.
In light of the current rise in the number of COVID cases due to the Delta-variant, OSHA and the CDC have updated their policies and guidelines related to healthcare practices, including our office, so we are providing you with this update pertaining to your care and visits to our practice.
Safety For You, Your Family, and Our Team Is Our Highest Mission
Masks are required for all patients and visitors inside of healthcare facilities, including our offices, regardless of vaccination status. Therefore, we kindly ask that you please wear a mask at all times while inside of our building. We will have masks available if you need one. In addition, we have provided stations for hand hygiene for your convenience.
Rest assured, our reception and treatment areas will continue to meet the strictest sterilization standards and protocols for your protection and peace of mind.
Scheduling and Patient Flow
We will provide patient check-in at our reception area including a quick and simple verbal screening for COVID-19 symptoms or exposure, and a temperature scan. You are welcome to remain in our lobby as long as you are masked. If you choose to wait in your vehicle, we will continue to provide our patient “concierge service,” escorting patients to, and providing updates and next appointments at your vehicle.
We sincerely appreciate your support and understanding as we continue to meet recommended guidelines for your safety and protection.
We are grateful for your loyalty and look forward to seeing you again soon.
Dr. Blackman Dr. Bisig, and your Team at Reflections Orthodontics
We realize that you are being inundated with communication around COVID-19 – but we also felt it was important that you hear from us as we too navigate this unprecedented situation. Our absolute top priority at the moment is to ensure the health and safety of our patients, our team, and our families. We are fortunate that thus far, we have had no known exposure to COVID-19 in our clinics. However, we are closely monitoring daily developments and have implemented a detailed plan to ensure we can continue serving you in spite of this developing situation.
Here are a few ways we are protecting you:
You have our commitment that we will remain vigilant and continue to take precautionary efforts to ensure your safety. We will do everything we can to offer you the service you expect from us while protecting you and our team members.
With deep appreciation ….
Your Reflections Family